Optimum Communications Corporation a proud Partner of ShoreTel®, the leading provider of brilliantly simple phone systems and unified communications (UC) solutions. ShoreTel has partnered with OCC to offer ShoreTel Connect™, a unique, single platform and user interface that provides business communications from the cloud, onsite or a hybrid combination of both. ShoreTel Connect changes how companies communicate with a unique new collaboration experience that unites groups and adapts to individual preferences. With ShoreTel Connect, businesses gain flexibility and customer insights and increase their ability to collaborate with employees inside as well as partners and customers outside the company – all while lowering IT operating costs.

As a ShoreTel partner, the team at OCC is dedicated to deliver the best ShoreTel solutions for your business.

ShoreTel Connect ONSITE

Owner maintains and controls the system

ShoreTel Connect CLOUD

Fully hosted and managed UCaaS

Combines CLOUD and ONSITE deployment features

ShoreTel Connect HYBRID

Combines CLOUD and ONSITE deployment features




ShoreTel Connect CLOUD

How it Works

With a cloud PBX, the hardware necessary to run your communications system is kept offsite in a secure data center that is maintained by the communications company. Your phones work the same way, but use your business internet connection to send information through that data center. Cloud PBX is also known as a “hosted” solution since the software is hosted offsite. But the best cloud solutions aren’t just hosted, but managed, too, saving you time by reducing system administration.

Benefits:

  • Low upfront costs
  • Administrative support
  • Easy to expand



ShoreTel Connect ONSITE

How it Works

Onsite phone systems work by installing a private voice switch in your company’s main headquarters, through which all calls are routed. The switch – which can be hardware or “virtual” software on your server – is also connected to the public switched telephone network (PSTN) so that in the event of a network outage, your calls can be routed through the larger network and your phones will experience no downtime. ShoreTel’s onsite voice switches last 15 years and are 99.999% reliable.

Benefits:

  • Complete control
  • Customizable
  • Unique "n + 1" reliability



ShoreTel Connect HYBRID

How it Works

A hybrid phone system gives companies tremendous flexibility and lets them take advantage of the best of both worlds: cloud and onsite. An onsite installation means your company maintains ultimate control of your voice hardware while cloud applications mean easy updates and reliability. Hybrid options also allow for companies to add new users almost instantly in the event of a temporary influx of calls. This is not possible with onsite solutions since voice switches may run out of capacity and require a new capital expense.




ShoreTel Advanced Apps & Applications

ShoreTel offers a portfolio of software applications that deliver on the promise of unified communications (UC) by increasing return on investment of both the ShoreTel UC system and a customer's existing business applications.

Optimum Communications Corp.
24707 County Rd 75 Saint Augusta, MN 56301

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